Privacy Policy

Introduction

At ABFB Resource Solutions, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a booking, or engage with our services. By using our website or providing your personal information, you consent to the practices described in this policy.

Information We Collect

We may collect the following types of information:

Personal Information: Name, contact number, email address, and physical address.
Booking Details: Service requests, dates, and preferences.
Payment Information: When applicable, processed securely through our third-party payment partners.
Usage Data: Information about how you use our website, including IP addresses, browser types, and pages visited (collected via cookies and analytics tools).

How We Use Your Information

We use your information to:

Provide and manage our cleaning services.
Respond to inquiries, bookings, and feedback.
Improve our website and customer experience.
Send updates, promotions, or important service information (only with your consent).
Maintain accurate business and customer records.

How We Protect Your Information

We use secure servers, encrypted connections (SSL), and access control to protect your personal data. Your information is not shared, sold, or rented to third parties except as required to deliver our services (e.g., payment processors or booking systems).

Sharing Your Information

We only share your information with:

Service providers (such as payment processors or analytics tools) who assist in business operations.
Legal authorities, if required by law or to protect our rights and safety.

All third parties handling your data are required to comply with applicable privacy and data protection laws.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and collect analytics data. You can choose to disable cookies in your browser settings; however, some parts of the website may not function properly as a result.

Your Rights

You have the right to:

Access, correct, or delete your personal data.
Withdraw consent for marketing communications.
Request a copy of the information we hold about you.

To exercise these rights, please contact us at management@abfbresourcesolutions.com.

Data Retention

We retain your personal information only for as long as necessary to fulfil our business purposes or comply with legal obligations. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

📧 Email: management@abfbresourcesolutions.com
📞 Phone: 079 946 3281
🌐 Website: www.abfbresourcesolutions.com